CONTACT GRA
return policy
You have 14 days from the date of delivery to return your purchase.
Due to everything being custom made to your specific measurements, it is imperative that your measurements are taken correctly. Refunds will not be entertained if items do not fit dude to incorrect measurements being provided.
Refunds will not be awarded on: stock standard website items (as they are all tried and trusted/best selling items), emergency orders (a special request for the item to be made within a week) or sale items
UNLESS
the garment has a noticeable defect/manufacturing fault or it does not fit (provided the measurements were correct.)
An EFT refund will be awarded at our discretion if the item is returned in reasonable, unused and resalable condition.
Due to every item being made-to-order to precise measurements, it makes it difficult to resell, which is why this policy is in place.§